AI-Powered Facility Management Software.
Leads Captured While You Sleep
Three AI capabilities that turn interest into sales enquiries and answer questions around the clock — a website sales agent, an email-to-enquiry agent, and an in-app assistant. Safe, controlled, and working for you 24/7.
What Does the AI Website Sales Agent Do?
An AI sales agent for your own website. It answers visitor questions about your company, camps, and room types, then captures the lead in conversation and files the CRM enquiry itself.
- Grounded Answers: Responds using your company profile and live camp information — with hard guardrails: it never invents prices and never claims availability.
- Leads Captured in Conversation: Name, contact, bed count, target date — the agent creates the CRM enquiry itself, complete with urgency and buying-intent estimates for your sales team.
- Human Take-Over: Every conversation is visible in an in-app inbox. One reply silently switches the AI off for that chat; hand it back any time. The AI even knows when your team is online.
- Fully Brandable, Bilingual: Agent name, greeting, quick-reply chips, and colours are yours — with conversations in English and Arabic.
Hello! How can I help with your accommodation requirements today?
We need beds for around 120 workers near Jebel Ali from next month.
We can certainly discuss that. May I take your name and contact details so our sales team can confirm availability and pricing?
Email-to-Enquiry
How Do Emails Become CRM Enquiries Automatically?
The agent watches your sales mailbox (Microsoft 365) and turns inbound emails into sales enquiries within minutes — contact, company, beds, services, locations, and dates captured exactly as the customer wrote them. Nothing is ever invented.
- Smart Pre-Filtering: Newsletters, auto-replies, and internal mail are filtered out automatically — only genuine enquiries reach your sales pipeline.
- Thread-Aware: Replies thread onto the existing enquiry rather than duplicating — duplicates are impossible by design.
- Review Queue for Low Confidence: Uncertain captures enter a review queue with the original email preserved verbatim on the record.
Every AI-captured enquiry lands in the same pipeline as your web forms and manual entries — explore the CRM & Sales module to see where they go next.
What Can the In-App Assistant Do for Your Team?
Ask CAFM is a built-in assistant that answers your team’s “how do I…” questions and performs tasks on request — raise a maintenance request, run a check-in — without anyone leaving the screen they are on.
- Answers You Can Trust: Guidance comes from the product’s own official help guides, not guesswork.
- Performs Tasks on Request: Ask it to raise a maintenance request or run a check-in and it does the work for you.
- Your Permissions, Always: Every action executes under the signed-in user’s own permissions — security is never bypassed.
Ask CAFM
Raise a maintenance request for Room A-204, AC not cooling
Done — I’ve raised the maintenance request for Room A-204 under your account. Anything else?
How Do You Keep AI Safe for Business Use?
All three AI capabilities are powered by enterprise-grade AI and protected by strict safety guardrails on every interaction — and you stay in control of exactly which AI features are switched on for your business.
Secure by Design
All AI processing happens on secure servers — your business data is never exposed to website visitors.
Enterprise-Grade AI
Built on trusted, enterprise-grade AI technology with safety guardrails on every interaction.
Clean, Complete Records
Every AI-captured lead arrives in your CRM as a clean, complete enquiry — never messy free text.
You Decide What’s On
Switch each AI capability on or off for your business — enable AI only where you want it.
Why Choose AI-Powered Lead Capture?
AI that works for you — agents that turn interest into structured CRM enquiries around the clock, with humans able to take over any conversation in one click.
24/7 Lead Capture
Website chats and inbound emails become structured CRM enquiries around the clock — no visitor question goes unanswered overnight.
No-Fabrication Guardrails
Hard guardrails mean the AI never invents prices, never claims availability, and never fabricates enquiry details.
Human Takeover
One reply from the in-app inbox switches the AI off for that chat. Hand back any time — the AI is presence-aware.
Bilingual EN / AR
The website sales agent converses in English and Arabic, matching the languages your prospects actually use.
AI Suite Questions, Answered
Will the AI invent prices or availability?
No. The AI Suite runs with hard guardrails: the AI sales agent never invents prices and never claims availability. It answers only from your approved company information and live camp data, and the email agent records enquiry details exactly as the sender wrote them.
Can a human take over an AI chat conversation?
Yes. Every conversation is visible in an in-app inbox. One reply from your team silently switches the AI off for that chat so the visitor talks to a person, and you can hand the conversation back to the AI at any time. The system is presence-aware, so the AI knows whether an agent is online.
Does the in-app AI assistant bypass user permissions?
No. Ask CAFM performs tasks under the signed-in user’s own permissions, so security is never bypassed. If a user cannot do something themselves, the assistant cannot do it for them.
What languages does the AI Suite support?
The AI sales agent holds full conversations in both English and Arabic, so you never miss a lead because of language. You can also brand the agent as your own — its name, greeting, quick replies, and colours.
How do AI-captured enquiries reach my sales team?
Both the website sales agent and the email-to-enquiry agent create structured enquiries directly in the CRM. Chat-captured leads arrive with urgency and buying-intent estimates, email captures land within minutes, low-confidence captures enter a review queue, and duplicates are impossible by design.
Ready to Put AI to Work on Your Sales Pipeline?
See the AI website sales agent, email-to-enquiry capture, and Ask CAFM in action on your own use case.